Pay Your Bill & Refunds

Pay Your Bill

Students can pay their bill online by logging into MyOtero and selecting the Pay My Bill icon from the Dashboard.


Screenshot highlighting the Pay My Bill Icon located on the student portal dashboard.

Additionally students can pay in person or over the phone at the cashier’s office.

For payment plan information see the Student Finances tab in the MyOtero student portal account.

For third-party billing see Otero College cashier.


Otero College has partnered with BankMobile to deliver your financial aid refund. 

How to set up your BankMobile Account Refund

Log into your MyOtero student portal using your S# and password
Next sign into your student email account and look for an email from BankMobile that will contain your Personal Code. This Personal Code will be used to set up your refund options through BankMobile.
Follow this link to enter your Personal Code and set up your BankMobile account. Now you can receive your refunds quickly and securely. If you don’t know your Personal Code, you can generate a new one by selecting “Need A Code?” and following the prompts.

View our institution’s contract with BankMobile, a Division of Customers Bank.

Payment of Tuition and Fees

SP 4-20e, Student Debt, Registration Holds and Transcript Withholding – Colorado Community College System Policy

Students who owe a balance from a prior term or who are financially obligated to Otero College – whether through a third-party promise-to-pay, outstanding deferred payment, or failure to account for college property in their possession (including library materials) – will not be allowed to register for subsequent terms until the balance owed is paid in full and all obligations satisfied.

Balance due is computed by subtracting all confirmed student financial aid grants and scholarships from current charges. The remainder is what must be paid by the 12th day of the term (census date). If a third-party sponsor arrangement (such as an employer or government agency) is to pay all or a portion of the charges, students will need to provide the college cashier with written evidence of this agreement in order to have the amount deducted from the balance due. Parents or family are not considered third-party sponsors.

Students may pay all or part of their tuition and fees during early registration or may settle their account on the first day of classes. The total balance of all tuition, fees, room, board, and other current charges is due no later than 5:00 p.m. on the census date to which the charges apply. After this date, a hold will be placed on all accounts with outstanding balances, preventing future registration.

Otero College will refer all account balances over $20.00 to a collection agency 30 days after the census date of the next term. 
Satisfying financial obligations is the final step in the registration process. Students may be administratively dropped from all classes for non-payment of their account. 

Cashier's Office Contact

Darrin Nielson

Darrin Nielsen

Accounts Receivable & Cashier
(719) 384-6843
Student Services Center

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